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FAQs

Check out our Frequently Asked Questions below:

We use two size boxes – A5 and A4, for the smaller box 3- 4 items would be perfect but the larger box can fit around 8 items. We will use the box that best matches your order

Please do separate orders per box to make sure that we have the correct shipping address per box and click and drop can be utilised

We are doing ok thanks for asking – oh you meant for posting? We are using Click and Drop which means we can print postage labels at home (where we are based during lockdown), and then drop the parcels in our nearest Royal Mail  post box.

Our letterboxes are sent 2nd class to keep costs down, unfortunately we cannot provide a tracking number for these

There are currently significant delays in the postal network. Please contact us if your box has not arrived after 14 working days (mon-fri) and we can take this up with Royal Mail

Just add all the items you would like to your cart – should your order exceed the size of our letterboxes we can still send your items but will let you know to expect a knock on the door from your postie rather than finding it on your hallway mat.

Not during Lockdown, however we will review this once lockdown measures are eased as we know many of you have friends and family across the world.

Send Them Gifts Straight To Their Door.
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